Residential Program Director

Pinnacle-Services; Minneapolis (MN); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

MN Paid Leave

Voluntary Life Insurance

Flexible Spending Account

Paid Time Off7 Holidays

Job summary

Pinnacle Services in Chaska, Minnesota, seeks a Residential Program Director to lead community-based residential programs across the Twin Cities metro. You will oversee staff, ensure service quality, manage budgets, and ensure compliance with DHS, 245D, and CARF licensing requirements.

This role supervises Residential Program Managers, coordinates admissions and scheduling across sites, and acts as liaison with external teams. Regular driving to sites is required.

Qualifications

• Valid Minnesota Driver’s License with acceptable record.
• Experience using Therap.
• Min 3 years supervisory experience in a program that provides care or education to vulnerable adults or children.
• Meets DHS Designated Manager requirements (one of the listed options).

Responsibilities

• Oversee admissions and program planning processes.
• Manage contracted services and coordination.
• Ensure compliance with state and federal rules and regulations.
• Serve as main point of contact for external team members.
• Develop and administer policy, procedure, and record-keeping systems.
• Recruit, hire, train, and supervise staff in coordination with HR.
• Coordinate scheduling for multiple sites and provide direct care as needed.
• Serve as emergency contact for residential sites and on-call weekends.
• Manage program budgets and coordinate with Finance.
• Prioritize person-centered approaches in service delivery.

Skills

Supervisory experience

Direct care delivery

Therap experience

Education

Baccalaureate degree in human services/education/health

Associate degree in related field

Diploma in related field

50 hours of education and training in human services/disabilities

Four years of direct care experience

Job description

Description

Exciting opportunity to serve as a Residential Program Director with Pinnacle Services for our Community Residential Services sites in Chaska, Minnesota. Pinnacle Services is a social services agency committed to serving individuals in our community who have a variety of mental health support needs, chemical dependencies, developmental and physical abilities, and medical needs. For more information about Pinnacle, follow this link: https://www.pinnacleservices.org/

Location

Chaska, Minnesota. Regular driving to residential locations throughout the Twin Cities metro area is required.

Job Summary

This position provides leadership, oversight, training, and supervision to assigned community-based residential programs. The Residential Program Director coordinates staff scheduling to ensure service delivery at multiple sites and assures continuous quality improvements in service development and compliance with DHS, 245D, and CARF licensing regulations. The Residential Program Director is responsible for executing the vision, policies and procedures, and budgetary considerations. This position directly supervises Residential Program Managers and reports to the Residential Program Administrator.

Job Duties and Responsibilities for Residential Program Director

• Assures the execution of admissions, and program planning processes
• Assures the management and delivery of all contracted services and coordination
• Assures compliance with all applicable State and Federal rules and regulations
• Functions as the main point of contact for external team members
• Contributes to the development of and assures the administration of all policy, procedure, and record keeping systems related to program development
• Contributes to the recruitment, hiring, training, and supervision of all employees within the program in coordination with the Human Resources Department to help ensure compliance with employment law and regulations
• Coordinates scheduling for multiple residential sites and provides direct care services, as needed
• Serves as emergency contact for residential sites and support teams, including on-call weekend rotation
• Ensures the management and execution of program budgets
• Coordinates with the Finance Department regarding accounts receivable, accounts payable, payroll, and bookkeeping
• Prioritizes positive support strategies and person-centered approaches in all areas of service delivery to ensure persons served are able to live the lives they want to live
• Provides ongoing supervision and training to the Program Management team

Salary Description

• $53,500/year

Traditional Benefits for Full-Time Employees

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• MN Paid Leave
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off7 Holidays
• 401K Eligible to contribute 6 months from start date.

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.

Requirements

Required Qualifications for Residential Program Director

• Valid Minnesota Driver’s License with acceptable record
• Available to work flexible hours and locations; will provide direct care services
• Experience using Therap
• Have a minimum of three years of supervisory level experience in a program that provides care or education to vulnerable adults or children and meet one of the following DHS Designated Manager requirements:

1. possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
2. possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
3. possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
4. possess a minimum of 50 hours of education and training related to human services and disabilities; and
5. possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.