Multi-Site Program Director: Operations & Compliance Leader

Sierra Health + Wellness; Concord (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Sierra Health + Wellness is seeking a Program Director to provide on-site leadership across multiple facilities, ensuring daily operations align with SHW policies and regulatory requirements. The role oversees operations, monitors performance, and implements processes to improve workflow and service delivery.

This position requires strong staff engagement, oversight of intake, scheduling, budgeting, and compliance with HIPAA and 42 CFR Part 2, with regular reporting to senior leadership.

Qualifications

• Bachelor’s Degree in Business, Psychology, or Social Work or a combination of education and/or two or more years of related experience in mental health/drug and alcohol services.
• Certified in CPR/First Aid (within 30 days of hire).

Responsibilities

• Oversee daily program operations and ensure activities are implemented.
• Manage weekly staffing schedules within budgeted FTE limits and ensure coverage.
• Support onboarding and training of new staff and maintain a calm, therapeutic environment.
• Oversee intake processes to ensure assessments and documentation for quality care and accurate billing.
• Ensure HIPAA and 42 CFR Part 2 confidentiality compliance.
• Lead staff meetings and provide ongoing leadership and direction.

Skills

Leadership

Communication

Problem solving

Organizational skills

Microsoft Office

Education

Bachelor's Degree in Business, Psychology, or Social Work

Master's Degree in Business, Psychology, or Social Work

CPR/First Aid certification

Tools

Microsoft Office

Job description

Sierra Health + Wellness is seeking a Program Director to provide on-site leadership across multiple facilities, ensuring daily operations align with SHW policies and regulatory requirements. The role oversees operations, monitors performance, and implements processes to improve workflow and service delivery.

This position requires strong staff engagement, oversight of intake, scheduling, budgeting, and compliance with HIPAA and 42 CFR Part 2, with regular reporting to senior leadership.