Multi-Site Phlebotomy Operations Manager

QUEST DIAGNOSTICS INC; Wallingford (CT); On-site; USD 88,700 - 159,300; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, dental & vision for FT employees

401(k) with company match

Employee stock purchase plan

Education assistance

Career advancement opportunities

Job summary

QUEST DIAGNOSTICS INC is seeking a Phlebotomy Manager in Wallingford, CT. This role involves managing operations across multiple facilities, ensuring quality patient services, and compliance with testing requirements.

The ideal candidate will have over 6 years of experience in healthcare operations, with at least 3 years in a supervisory capacity. Responsibilities include formulating goals, monitoring service quality, and managing profitability across sites.

Benefits include comprehensive health coverage and a performance-based bonus structure.

Qualifications

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role.
• Position requires travel.
• Occasionally lifting up to 25 pounds.
• Ability to manage stress and handle multiple priorities in a high-volume setting.

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.
• Monitors customer reaction to quality of services and implements action when required.
• Ensures adherence to compliance guidelines.
• Manages all locations to ensure profitability and takes appropriate cost-cutting actions as necessary.

Skills

Excellent written and verbal communication skills

Strong interpersonal skills

Strong problem-solving skills

Strong sense of teamwork

Proficiency with PC software (MS Outlook, Word, Excel, PowerPoint)

Education

Bachelor’s Degree (Preferred)

High School Diploma or Equivalent (Required)

Job description

QUEST DIAGNOSTICS INC is seeking a Phlebotomy Manager in Wallingford, CT. This role involves managing operations across multiple facilities, ensuring quality patient services, and compliance with testing requirements.

The ideal candidate will have over 6 years of experience in healthcare operations, with at least 3 years in a supervisory capacity. Responsibilities include formulating goals, monitoring service quality, and managing profitability across sites.

Benefits include comprehensive health coverage and a performance-based bonus structure.