Phlebotomy Manager

Quest Diagnostics; Wallingford (CT); On-site; USD 88,700 - 159,300; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, dental & vision for FT employees

401(k) with company match

Education assistance

Annual performance bonus eligibility

Flexible Spending Accounts

Employee stock purchase plan

Job summary

Quest Diagnostics in Wallingford, CT is seeking a Phlebotomy Manager. This position involves formulating operating objectives and managing supervisory staff to ensure compliance and quality of services.

The ideal candidate will have 6+ years in field operations, with at least 3 years in supervision. Proficiency in Microsoft Office and strong interpersonal skills are essential. The role also requires travel and managing multiple priorities.

Qualifications

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role.
• Proficiency with key PC software and Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.
• Manages supervisory staff in the performance of their duties.
• Ensures adherence to compliance guidelines.
• Monitors customer reaction to quality of services.

Skills

Field operations management

Supervisory experience

Stress management

Microsoft Office Suite

Communication skills

Problem-solving skills

Teamwork

Education

Bachelor’s Degree

High School Diploma or Equivalent

Job description

Phlebotomy Manager

Wallingford, CT – Monday to Friday, 8:00 AM to 5:00 PM.

Pay range: $88,700–$159,300 / year. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours


• Best-in-class well-being programs


• Annual, no-cost health assessment program Blueprint for Wellness®


• healthyMINDS mental health program


• Vacation and Health/Flex Time


• 6 Holidays plus 1 "MyDay" off


• FinFit financial coaching and services


• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service


• Employee stock purchase plan


• Life and disability insurance, plus buy‑up option


• Flexible Spending Accounts


• Annual incentive plans


• Matching gifts program


• Education assistance through MyQuest for Education


• Career advancement opportunities


• and so much more!

Responsibilities

• Formulates operating objectives, goals and strategies for assigned facilities.


• Conceives and implements new methods for providing more economic and efficient services.


• Monitors customer reaction to quality of services and implements action when required.


• Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.


• Manages supervisory staff in the performance of their duties.


• Ensures adherence to compliance guidelines.


• Responsible for monitoring budgets of various departments or locations.


• Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.


• Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.


• Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary.

Qualifications

• 6+ years experience in field operations of laboratory or related healthcare endeavor.


• Minimum 3 years in a supervisory role.


• Position requires travel.


• Occasionally lifting up to 25 pounds.


• May require extended periods of focus.


• May require extended periods of sitting or standing.


• Ability to manage stress.


• Capable of handling multiple priorities in a high-volume setting.


• Proficiency with key PC software and Microsoft Outlook, Word, Excel, and Powerpoint.


• Excellent written and verbal communication skills.


• Strong interpersonal skills.


• Strong problem‑solving skills.


• Strong sense of teamwork.


• Strong communication skills.


• Bachelor’s Degree (Preferred).


• High School Diploma or Equivalent (Required).


• Travel required.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.