Multi-Site Patient Access Specialist II

1201 Northwest Community Hospital; Kildeer (IL); On-site; USD 56,993,000 - 82,638,000; Full time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Wellness Program

Paid Time Off

Job summary

Endeavor Health is seeking a Patient Access Representative II to handle registration and pre-registration for outpatients across several locations. You’ll verify insurance, collect non-covered fees, and guide patients through scheduling and payments with a courteous, service-oriented approach.

Ideal candidates have strong customer service experience in healthcare, proficiency with Windows and multiple software systems, and a collaborative, high-accuracy mindset to support efficient patient flow

Qualifications

• High school diploma required; college degree preferred.
• Minimum 2 years of customer service experience; healthcare exposure preferred.

Responsibilities

• Register and pre-register outpatients across multiple sites to maximize reimbursement.
• Verify insurance requirements and collect non-covered fees.
• Assist patients and families with scheduling and payments, maintaining accuracy.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Problem solving

Education

High school diploma

College degree preferred

Tools

Epic Registration

Job description

Endeavor Health is seeking a Patient Access Representative II to handle registration and pre-registration for outpatients across several locations. You’ll verify insurance, collect non-covered fees, and guide patients through scheduling and payments with a courteous, service-oriented approach.

Ideal candidates have strong customer service experience in healthcare, proficiency with Windows and multiple software systems, and a collaborative, high-accuracy mindset to support efficient patient flow