Multi-Site Patient Access & Scheduling Coordinator

SSM Health; Madison (WI); On-site; USD 34,000 - 38,000; Full time

Job summary

SSM Health Dean Medical Group South Madison Campus is seeking an adaptable Front Desk Registration Clerk to support patient check-in and scheduling across multiple desks and sites. You will travel between sites as needed, start as early as 6:30 AM and finish by 7:00 PM, with potential weekend shifts.

You will gather demographic, insurance and clinical information, schedule procedures, and coordinate with departments to ensure timely care.

Qualifications

• High School diploma/GED or 10 years of work experience.
• Excellent communication and organizational skills.
• Must be flexible and travel to multiple sites as needed.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures efficiently, coordinating and communicating schedules.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling to patients regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

Customer service

Data entry

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health Dean Medical Group South Madison Campus is seeking an adaptable Front Desk Registration Clerk to support patient check-in and scheduling across multiple desks and sites. You will travel between sites as needed, start as early as 6:30 AM and finish by 7:00 PM, with potential weekend shifts.

You will gather demographic, insurance and clinical information, schedule procedures, and coordinate with departments to ensure timely care.