Multi-Site Maintenance Supervisor (2+ Properties)

Harbor Group Management Company; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Job summary

Harbor Group Management Company is seeking a driven Multi-site Maintenance Supervisor to oversee maintenance operations across two or more properties. You will guide a maintenance team, handle service requests, and coordinate with vendors to meet safety, cleanliness, and quality standards.

The role requires strong technical skills, a customer-service mindset, and the ability to juggle multiple priorities in a fast-paced environment. Excellent communication and leadership are essential.

Qualifications

• Minimum of three years’ experience in multifamily property maintenance.
• At least one year of supervisory or team leadership experience.
• EPA Universal or HVAC certification based upon property requirements.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines.
• Must be available for emergency on‑call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required.

Responsibilities

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the 'make-ready' process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost‑saving opportunities and avoid unnecessary replacement of parts or materials.

Skills

Maintenance management

Supervisory experience

Customer service

Communication

Safety compliance

Problem solving

Education

EPA Universal or HVAC certification

Tools

Property management software

Maintenance ticketing system

Job description

Harbor Group Management Company is seeking a driven Multi-site Maintenance Supervisor to oversee maintenance operations across two or more properties. You will guide a maintenance team, handle service requests, and coordinate with vendors to meet safety, cleanliness, and quality standards.

The role requires strong technical skills, a customer-service mindset, and the ability to juggle multiple priorities in a fast-paced environment. Excellent communication and leadership are essential.