Multi-Site ITAD Operations Leader

Sprout; Garland (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

Sprout is seeking a Senior Director of Operations based in Garland, TX. This leader will own end-to-end ITAD operations across two Garland facilities and coordinate with the VP of Operations to drive capacity, margin, and transformation across the network.

Responsibilities include leading on-site teams, setting production plans, and ensuring quality, safety, and regulatory compliance while partnering with QEHS, Engineering, Client Success, Sales, and Finance.

Qualifications

• 10+ years in operations leadership with multi-site experience
• Experience in ITAD, reverse logistics, refurbish/resell, or electronics recycling
• P&L or budget ownership with cost and margin improvements
• Lean, 5S, and Kaizen experience with sustained gains

Responsibilities

• Lead Garland's two facilities and the core business across the network
• Own the annual operating plan for the core business by site and service line
• Drive cross-site SLA attainment, labor, and capacity planning, and inventory accuracy
• Develop staffing plans, onboarding, training, and succession for site leaders
• Ensure compliance with R2v3, ISO 9001, ISO 14001, ISO 45001, and OSHA requirements

Skills

Operations leadership

Multi-site leadership

P&L ownership

Lean & Kaizen

SLA management

Data sanitization

ITAD industry knowledge

Team development

Budget planning

Communication

Education

Bachelor's degree in Operations/Industrial Engineering or related field

Lean Six Sigma Green Belt

Tools

ERP/WMS (Business Central)

Power BI

SQL

Microsoft 365

Job description

Sprout is seeking a Senior Director of Operations based in Garland, TX. This leader will own end-to-end ITAD operations across two Garland facilities and coordinate with the VP of Operations to drive capacity, margin, and transformation across the network.

Responsibilities include leading on-site teams, setting production plans, and ensuring quality, safety, and regulatory compliance while partnering with QEHS, Engineering, Client Success, Sales, and Finance.