Multi-Site IT Support Specialist

Bryan Construction, Inc.; Colorado Springs (CO); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health, Dental, Vision

Health Savings Account (HSA)

401K with Company Matching

Job summary

Bryan Construction, Inc. is seeking an IT Specialist to provide hands-on technical support across our offices and project sites. You will troubleshoot devices, assist with deployment, and coordinate with MSP and vendors to keep systems running smoothly.

This role reports to the IT Director and requires collaboration with employees to resolve issues, maintain inventories, and ensure secure handling of information in a Windows-based environment.

Qualifications

• Associate’s degree in Information Technology, Computer Information Systems, or related field, or equivalent experience
• Experience providing end‑user support, desktop support, or IT operations experience
• Experience supporting Windows‑based business environment

Responsibilities

• Provide dependable day-to-day technology support by troubleshooting common issues related to computers, mobile devices, connectivity, software, peripherals, and access needs.
• Support established IT service processes by monitoring support requests, coordinating follow‑up, and assisting with onsite troubleshooting to help accelerate resolution.
• Collaborate with MSP and other technology partners to provide context, communicate business impact and urgency, coordinate onsite/remote support, and ensure smooth resolution of employee technology needs.
• Prepare, configure, deploy, reimage, and retire company computers and devices according to established standards, ensuring consistent and reliable endpoint setup.
• Maintain accurate technology inventory records for laptops, desktops, tablets, phones, and related peripherals, supporting device lifecycle planning and reporting needs.

Skills

End-user support

Desktop support

IT operations

Windows-based environment

Microsoft Intune

Entra ID

Education

Associate’s degree in IT/related

Equivalent experience

Tools

Microsoft Intune

Entra ID

Job description

Bryan Construction, Inc. is seeking an IT Specialist to provide hands-on technical support across our offices and project sites. You will troubleshoot devices, assist with deployment, and coordinate with MSP and vendors to keep systems running smoothly.

This role reports to the IT Director and requires collaboration with employees to resolve issues, maintain inventories, and ensure secure handling of information in a Windows-based environment.