Multi-Site Healthcare Operations Director

SCENIC BLUFFS COMMUNITY HEALTH CENTERS; Cashton (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Scenic Bluffs Community Health Centers is seeking a full-time Operations Director to oversee Cashton, Norwalk, and Reedsburg locations. The role starts January 2027 and focuses on ensuring efficient clinic operations, patient access, and adherence to organizational policies.

The Director will supervise site-based staff, collaborate with clinical leaders, and drive continuous improvement to enhance patient-centered care across locations.

Qualifications

• Demonstrated leadership and the ability to manage multiple sites.
• Experience improving patient access, workflow, and service quality.
• Strong communication, collaboration, and staff development skills.

Responsibilities

• Provide operational leadership and accountability for assignedHealth Center locations, services, projects, and staff.
• Oversee patient access functions including registration, scheduling, insurance verification, and patient financials.
• Coordinate facilities, staffing, and workflow to ensure safe, patient-centered operations.
• Lead performance monitoring and implementing process improvements across sites.
• Partner with triads and leadership to align operations with organizational priorities.
• Develop staff through coaching, onboarding, and ongoing training.

Skills

Leadership

Healthcare operations

Staff development

Project management

Education

Bachelor's degree preferred in business/healthcare administration

Job description

Scenic Bluffs Community Health Centers is seeking a full-time Operations Director to oversee Cashton, Norwalk, and Reedsburg locations. The role starts January 2027 and focuses on ensuring efficient clinic operations, patient access, and adherence to organizational policies.

The Director will supervise site-based staff, collaborate with clinical leaders, and drive continuous improvement to enhance patient-centered care across locations.