Multi-Site General Manager, Contracted Services

Aramark Correctional Services; Chattanooga (TN); On-site; USD 120,000 - 220,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide contracted services for multiple sites, typically generating $2-15M+ in revenue, to meet operating and financial goals and client objectives.

The role involves leading teams across food service, facilities, and hospitality segments, building strong client relationships, managing budgets, and ensuring compliance with safety and contractual obligations. A Bachelor's degree is preferred and strong leadership is essential.

Qualifications

• Bachelor's degree preferred in food service, hospitality, facilities, or business management.
• Ability to build client relationships and focus on service excellence.
• Strong communication with clients, management, and support staff.
• Understand contractual requirements and opportunities within contracts.
• Experience in service industry, contract services, or hospitality.
• Proven ability to lead through other managers.
• Experience creating and managing a department budget and financial controls.
• Experience crafting product sales strategies and implementing programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Client service focus

Interpersonal skills

Leadership

Contracts understanding

Budget management

Operations experience

Education

Bachelor's degree (preferred)

Job description

Aramark is seeking a General Manager to plan, manage, and guide contracted services for multiple sites, typically generating $2-15M+ in revenue, to meet operating and financial goals and client objectives.

The role involves leading teams across food service, facilities, and hospitality segments, building strong client relationships, managing budgets, and ensuring compliance with safety and contractual obligations. A Bachelor's degree is preferred and strong leadership is essential.