Multi-Site Float Phlebotomist & Lab Support

St. Luke’s Health Network, Inc.; Fountain Hill (Lehigh County); On-site; USD 25,000 - 32,000; Full time

Job summary

St. Luke's Health Network, Inc. is seeking a Float Phlebotomist to provide patient-centered laboratory support across PSC settings and cover shortages and emergencies.

Responsibilities include blood collection, patient identification, specimen labeling, and ensuring compliance with safety and regulatory standards. The role requires versatility to work at any PSC location with short notice, strong technical skills, good judgment, and commitment to high-quality care while supporting Epic

Responsibilities

• Provides patient-centered registration, laboratory, and diagnostic services in PSC settings while maintaining professionalism, service excellence, patient safety, confidentiality, and compliance with Network and departmental standards.
• Interprets verbal, written, and electronic laboratory orders; verifies patient identity; confirms test requirements; and ensures accurate order verification prior to specimen collection.
• Transcribes non-SLUHN laboratory orders from outside laboratories and external providers, into the St. Luke's EHR system in accordance with established workflows.
• Assists patients with kiosk registration workflows, including helping patients navigate check-in prompts, clarifying next steps, and escalating registration issues when additional support is needed.
• Performs Epic registration workflows in support of patient care, including accessing the appropriate Epic application, creating or updating the Hospital Account Record, entering detailed demographic and clinical service information, and completing required encounter documentation.
• Contacts ordering providers, financial representatives, or insurance companies as needed and where applicable to obtain required referrals, pre-certifications, insurance benefit verification, medical license numbers, NPI, UPIN, or other required registration information.
• Maintains knowledge of applicable insurance regulations, trends, and Network policies; verifies insurance or self-pay eligibility through online systems or phone verification when required and where applicable.
• Collects and records applicable self-pay liabilities, co-pays, and deductibles prior to or at the time of registration where applicable, including posting credit card payments in Epic or Trust Commerce, collecting cash, closing the daily cash drawer, and preparing deposits for transport as assigned.
• Completes required patient notification or signature processes as applicable, including Important Message from Medicare and Medicare Outpatient Observation Notice workflows.
• Performs blood specimen collection from patients across all age groups and patient populations, including newborns, pediatric, adult, and geriatric patients, using appropriate equipment and technique for venipuncture, capillary collection, and heel sticks.
• Accurately labels specimens, verifies specimen integrity, and follows established laboratory collection, handling, safety, infection prevention, and SLUHN policies and manuals.
• Collects approved non-blood specimens, including throat and nasal swab specimens, using proper patient identification, collection technique, labeling, infection prevention practices, and required personal protective equipment.
• Maintains required competency for respir

Job description

St. Luke's Health Network, Inc. is seeking a Float Phlebotomist to provide patient-centered laboratory support across PSC settings and cover shortages and emergencies.

Responsibilities include blood collection, patient identification, specimen labeling, and ensuring compliance with safety and regulatory standards. The role requires versatility to work at any PSC location with short notice, strong technical skills, good judgment, and commitment to high-quality care while supporting Epic