Multi-Site DDA Program Manager (Onsite)

Anchor-Home,-Inc.; Timonium (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

Anchor Home in Baltimore County, MD seeks a Program Manager to ensure effective daily operations, quality, and compliance across residential, day, and personal supports programs. You will supervise House Managers, staff, and site operations, reporting to the Program Director to strengthen consistency and efficiency.

Based at our Timonium, MD locations, the role emphasizes staff development, person-centered care, and regulatory compliance with DDA/COMAR guidelines, while maintaining 24/7 on-call

Qualifications

• Bachelor’s degree in Human Services, Business Administration, or related field (Preferred).
• Minimum of 5 years of experience in residential or human services program management.
• Strong understanding of DDA and COMAR regulations and compliance requirements.
• Demonstrated success managing multiple program locations and staff teams.
• Excellent leadership, communication, and problem-solving skills.
• Valid driver’s license, reliable transportation, and ability to travel between program sites as needed.

Responsibilities

• Oversee daily operations across all the programs, ensuring compliance with licensing, health, and safety standards.
• Manage staffing levels, schedules, and attendance to ensure sufficient coverage and adherence to PCP requirements.
• Conduct regular scheduled and unscheduled site visits to assess program quality, documentation, and environmental conditions.
• Partner with the Program Director to address deficiencies and maintain audit readiness.
• Identify operational gaps and implement process improvements to enhance service delivery and efficiency.
• 24/7 on-call coverage for assigned homes.

Skills

Leadership

Staff Supervision

Program Management

Regulatory Compliance

Communication

Travel between sites

Education

Bachelor's degree in Human Services / Business Administration (Preferred)

Job description

Anchor Home in Baltimore County, MD seeks a Program Manager to ensure effective daily operations, quality, and compliance across residential, day, and personal supports programs. You will supervise House Managers, staff, and site operations, reporting to the Program Director to strengthen consistency and efficiency.

Based at our Timonium, MD locations, the role emphasizes staff development, person-centered care, and regulatory compliance with DDA/COMAR guidelines, while maintaining 24/7 on-call