Multi-Site Banking Sales & Service Specialist

Fulton Bank, N.A.; West Chester (Chester County); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical plans

Flexible spending or health savings

Dental and vision

Life insurance

401(k) with match

Paid time off

Disability insurance

Adoption assistance

Educational assistance

Wellness program

Job summary

Fulton Bank, N.A. is seeking a Sales and Service Specialist to travel among Chester County PA financial centers. This full-time role handles teller transactions, opens new accounts, and promotes banking solutions to deepen customer relationships.

The position emphasizes customer-centric conversations, risk compliance, and proficient use of digital tools to support customers. Travel across market centers is required; hours align with branch operations, excluding Sundays.

Qualifications

• 1+ years customer service or sales experience.
• Cash handling experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.
• Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
• Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Sales experience

Cash handling

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Fulton Bank, N.A. is seeking a Sales and Service Specialist to travel among Chester County PA financial centers. This full-time role handles teller transactions, opens new accounts, and promotes banking solutions to deepen customer relationships.

The position emphasizes customer-centric conversations, risk compliance, and proficient use of digital tools to support customers. Travel across market centers is required; hours align with branch operations, excluding Sundays.