Multi-Branch Banking: Sales & Service Pro

Fulton Bank, N.A.; Guthriesville (PA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical plans

HSA/FSA program

Dental & Vision insurance

Life insurance

401(k) with employer match

PTO & holidays

Disability insurance

Adoption assistance

Educational assistance

Job summary

Fulton Bank, N.A. is seeking a Sales and Service Specialist for a multi-site role across our Pennsylvania network.

You will travel to various financial centers, deliver exceptional customer experiences, handle service and sales needs, and promote banking solutions to help customers achieve their goals. The role is full-time (approximately 40 hours/week) with no Sundays, requires adaptability to branch hours, and emphasizes building relationships through proactive conversations, teller and

Qualifications

• High School Diploma or equivalent (Required).
• 1+ years customer service or sales experience (Required).
• 6 to 12 months cash handling experience (Preferred).

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.
• Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
• Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Sales experience

Education

High School Diploma or equivalent

Tools

CRM system

Job description

Fulton Bank, N.A. is seeking a Sales and Service Specialist for a multi-site role across our Pennsylvania network.

You will travel to various financial centers, deliver exceptional customer experiences, handle service and sales needs, and promote banking solutions to help customers achieve their goals. The role is full-time (approximately 40 hours/week) with no Sundays, requires adaptability to branch hours, and emphasizes building relationships through proactive conversations, teller and