Multi-Route Delivery Specialist | Mon–Fri Day Shift

UniFirst Corporation; Chattanooga (TN); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst in Chattanooga, TN, is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and deliver garments, and provide exceptional service to customers along established routes.

This role emphasizes autonomy, adaptability, and teamwork with Service, Production, Sales, and Office teams, with opportunities to upsell and strengthen customer relationships.

Qualifications

• Must be at least 21 years old with a valid driver's license and a clean driving record.
• DOT compliance: fulfill DOT requirements, including a physical exam.
• High school diploma, GED, or military service required.
• Strong customer service skills with ability to work independently.
• Prior experience in customer service, route sales, or delivery is a plus.
• Comfort with learning new technologies to improve efficiency.
• Physically capable of lifting up to 50 lbs and being on your feet for extended periods.

Responsibilities

• Develop proficiency across multiple routes to deliver top-tier service.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service through positive interactions and clear communication.
• Resolve customer requests independently to ensure satisfaction.
• Manage invoices, perform inventory audits, and maintain vehicle safety and appearance.
• Follow all safety laws and company policies.

Skills

Driver's license

DOT compliance

Education required

Customer service

Experience in route/delivery

Tech-savvy

Physical stamina

Education

High school diploma / GED / military service

Job description

UniFirst in Chattanooga, TN, is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and deliver garments, and provide exceptional service to customers along established routes.

This role emphasizes autonomy, adaptability, and teamwork with Service, Production, Sales, and Office teams, with opportunities to upsell and strengthen customer relationships.