Multi‑Market Operations Director: Growth & P&L

Hyper Networks LLC; Univeter (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) retirement plan

ESOP

Medical, dental, vision

Paid time off and holidays

Company vehicle

Job summary

Cherokee Fiber & Associates, a division of Hyper Networks LLC, is seeking a Director of Operations to lead multi-market operations, projects, and teams across assigned markets. The role drives safety, quality, customer satisfaction, production, financial performance, compliance, and overall operational success.

The Director maintains visibility into performance, resources, risks, and priorities while providing guidance when challenges arise.

Qualifications

• 7–10+ years of progressive leadership in broadband, telecommunications, OSP, or related infrastructure construction.
• Proven ability to lead Operations, Construction, and Project Managers across multiple markets.
• Strong knowledge of fiber, aerial, and underground construction, project execution, scheduling, quality, and subcontractor management.
• Experience managing P&L, budgets, forecasting, revenue, costs, margins, and project profitability.
• Ability to oversee multiple operations, monitor KPIs, identify risks, improve processes, and drive accountability.
• Experience planning workforce, subcontractor capacity, fleet, equipment, facilities, and other resources.
• Strong customer relationship skills with experience supporting business growth.
• Proven ability to build teams, develop leaders, and support recruiting and retention.
• Commitment to safety, quality, OSHA requirements, and company policies.
• Strong written and verbal communication; able to work across field, corporate, customer, and subcontractor teams.
• Strong decision-making; able to identify issues, implement solutions, and provide hands-on leadership.
• Comfortable using construction, project management, financial, workforce, and reporting systems.
• Willingness to travel regularly; valid driver’s license, acceptable MVR, background check, and drug testing.

Responsibilities

• Leadership & Accountability: Lead and develop Operations Managers and assigned leaders with clear expectations and accountability.
• Multi-Market Operations: Oversee construction operations and projects across multiple markets to meet customer commitments and standards.
• P&L & Performance: Own operational financial performance including revenue, production, labor, costs, forecasting, and margins.
• Customers & Growth: Build strong customer relationships and identify market opportunities to support growth.
• Workforce Development: Develop leaders and teams; recruit, develop, and retain talent with HR partnership.
• Performance & Reporting: Monitor operational and financial metrics; provide timely performance updates.
• Safety & Compliance: Maintain safety culture and ensure compliance with customer requirements and regulations.
• EOS & Accountability: Lead L10 meetings and use EOS tools to maintain visibility and execution.
• Collaboration: Work with Finance, HR, Safety, Fleet, PMO, and other teams to resolve issues and improve performance.
• Continuous Improvement: Identify challenges, remove barriers, implement solutions, and improve efficiency.

Skills

Leadership

OSP expertise

Financial management

Operational excellence

Resource management

Customer growth

People development

Safety & compliance

Communication skills

Decision-making

Technology proficiency

Willingness to travel

Job description

Cherokee Fiber & Associates, a division of Hyper Networks LLC, is seeking a Director of Operations to lead multi-market operations, projects, and teams across assigned markets. The role drives safety, quality, customer satisfaction, production, financial performance, compliance, and overall operational success.

The Director maintains visibility into performance, resources, risks, and priorities while providing guidance when challenges arise.