Multi-Location Store Operations Supervisor

Isleta Resort & Casino; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

Isleta Resort & Casino in Albuquerque seeks an Assistant Manager to act as a trusted aide to the Store Manager across two store locations, overseeing daily operations, supervising staff, training, scheduling, and managing inventory and assets.

In addition to maintaining world-class guest service, the role requires leadership, accountability in manager absence, and ensuring compliance with laws, policies, and food service standards.

Qualifications

• High School Diploma or GED required.
• 3+ years of operational retail experience; supervisory preferred.
• Experience managing inventory, scheduling, and cash handling.
• Must obtain gaming license and state certifications.
• Flexible schedule including weekends.

Responsibilities

• Supervise staff in absence of Store Manager.
• Prepare schedules and train team members.
• Manage inventory, receipts, and shrinkage.
• Ensure customer service standards.
• Assist in merchandising and promotions.

Skills

Supervisory leadership

Cash handling

Customer service

Inventory control

Staff training

Operations management

Education

High School Diploma or GED

Retail management experience

Accounting basics

Computer skills

Tools

Passport POS

SSCS

Excel

Word

Outlook

PowerPoint

Job description

Isleta Resort & Casino in Albuquerque seeks an Assistant Manager to act as a trusted aide to the Store Manager across two store locations, overseeing daily operations, supervising staff, training, scheduling, and managing inventory and assets.

In addition to maintaining world-class guest service, the role requires leadership, accountability in manager absence, and ensuring compliance with laws, policies, and food service standards.