Casino Food & Beverage Operations Manager

Isleta Resort & Casino; Albuquerque (NM); On-site; USD 32,000 - 46,000; Full time

Job summary

Isleta Resort and Casino is seeking staff for its food and beverage outlets. The role focuses on efficient operation, exceptional guest service, and strong knowledge of food, beverage, and POS systems.

You will train and supervise team members, ensure compliance with safety and sanitation standards, and support events and banquets with a customer-centric approach. The position requires at least a high school diploma; an associate degree in hospitality or related field is preferred.

Qualifications

• High School diploma or GED equivalent required.
• Associates degree in Hospitality, Food Service or related field preferred.
• Experience operating POS systems and handling cash.
• Knowledge of food safety and sanitation practices (HACCP, OSHA).

Responsibilities

• Oversee efficient operation of food outlets and ensure guest service standards.
• Train, supervise, and schedule staff; monitor payroll and performance.
• Maintain safety, sanitation, and regulatory compliance; manage inventories.
• Enhance guest relations and resolve issues; coordinate events and catering.
• Ensure menus, pricing, and product displays meet quality standards.

Skills

Food & beverage knowledge

POS / Cash handling

Customer service

Communication / listening

Stress management

SOP adherence

OSHA / HACCP knowledge

Team development & leadership

Guest relations

Product knowledge (food & wine)

Education

High School Diploma or GED

Associate degree in Hospitality / Food Service or related field

Job description

Isleta Resort and Casino is seeking staff for its food and beverage outlets. The role focuses on efficient operation, exceptional guest service, and strong knowledge of food, beverage, and POS systems.

You will train and supervise team members, ensure compliance with safety and sanitation standards, and support events and banquets with a customer-centric approach. The position requires at least a high school diploma; an associate degree in hospitality or related field is preferred.