Multi-Location Paint Retail Customer Specialist

The Sherwin-Williams Company; Gallatin (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist to support stores within a 25 mile radius of Gallatin, TN. The role focuses on helping wholesale and retail customers, answering questions, and recommending products to meet needs.

You will handle sales transactions, build trusted relationships, and contribute to monthly, quarterly, and yearly sales goals while maintaining high standards of customer satisfaction and store presentation.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas

Skills

Customer service

Sales

Job description

The Sherwin-Williams Company seeks a Customer Service Specialist to support stores within a 25 mile radius of Gallatin, TN. The role focuses on helping wholesale and retail customers, answering questions, and recommending products to meet needs.

You will handle sales transactions, build trusted relationships, and contribute to monthly, quarterly, and yearly sales goals while maintaining high standards of customer satisfaction and store presentation.