Multi-Location Paint & Customer Service Specialist

The Sherwin-Williams Company; Southaven (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

The Sherwin-Williams Company in Mississippi seeks a Customer Service Specialist to assist wholesale and retail customers by identifying needs and recommending paint solutions. You'll resolve issues, stay current on product features, and help ensure high store standards.

Responsibilities include processing transactions, stocking displays, tinting and mixing paints, and assisting deliveries. Experience in sales or customer service is preferred, with a requirement to lift up to 70 lbs and work

Qualifications

• Must be at least eighteen years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 70 lbs and handle stock duties.
• Able to work evenings and weekends.

Responsibilities

• Provide high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by identifying needs and recommending products.
• Build trust relationships with wholesale and retail customers.
• Process transactions accurately per policies.
• Work toward monthly, quarterly, and yearly sales goals.
• Maintain accurate work orders and stock records.
• Pull products from floor or warehouse as needed.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks; assist with deliveries.
• Maintain in-stock and presentable areas.
• Stay knowledgeable about products and options.
• Follow inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Communication

Bilingual Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Mississippi seeks a Customer Service Specialist to assist wholesale and retail customers by identifying needs and recommending paint solutions. You'll resolve issues, stay current on product features, and help ensure high store standards.

Responsibilities include processing transactions, stocking displays, tinting and mixing paints, and assisting deliveries. Experience in sales or customer service is preferred, with a requirement to lift up to 70 lbs and work