Multi-Location Paint & Customer Service Specialist

Sherwin-Williams; Aspinwall (Allegheny County); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

Sherwin-Williams is seeking a Customer Service Specialist for Store #701449 in Aspinwall, PA and Store #701355 in Pittsburgh. You will assist wholesale and retail customers, determine needs, recommend products, and process sales with accuracy while maintaining store standards.

The role emphasizes delivering excellent service, resolving concerns promptly, staying current with product features, and supporting store goals, including timely deliveries and inventory control.

Qualifikationen

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. occasionally.

Aufgaben

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Multi-language

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Jobbeschreibung

Sherwin-Williams is seeking a Customer Service Specialist for Store #701449 in Aspinwall, PA and Store #701355 in Pittsburgh. You will assist wholesale and retail customers, determine needs, recommend products, and process sales with accuracy while maintaining store standards.

The role emphasizes delivering excellent service, resolving concerns promptly, staying current with product features, and supporting store goals, including timely deliveries and inventory control.