Multi-Location Insurance Authorization Specialist

SmartRecruiters, Inc.; Plymouth Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive team

On-the-job training

Health benefits

Meaningful work

Job summary

Plymouth Physical Therapy Specialists is seeking an Authorization Specialist to join our patient-centered outpatient clinic network. This role focuses on obtaining and managing insurance authorizations across multiple locations to ensure timely access to care.

Ideal candidates have experience with insurance verification and medical billing, are highly organized, and can coordinate with therapists, front-office staff, and payers to keep workflows efficient and compliant.

Qualifications

• Experience with insurance authorizations, medical billing, or healthcare administration preferred.
• Strong knowledge of insurance benefits and authorization processes.
• Experience with multiple carriers and payer portals.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple locations, patients, payers, and deadlines simultaneously.
• Strong communication and problem-solving skills.
• Able to work independently while collaborating with a multi-location team.
• Proficiency with EMR systems.
• Physical therapy, medical office, or rehabilitation experience is a plus.

Responsibilities

• Obtain, verify, and maintain insurance authorizations across multiple locations.
• Manage authorization requirements for commercial, Medicare, Medicaid, workers’ compensation, and other payers.
• Verify patient insurance benefits, eligibility, visit limitations, and authorization requirements.
• Submit authorization requests accurately and in a timely manner through portals, fax, phone, or payer processes.
• Track authorization status, approved visits, expiration dates, and remaining visits.
• Communicate with insurance companies regarding pending, denied, or additional authorization requests.
• Work closely with front-office staff, therapists, and management to ensure authorization information is current and accurate.
• Identify authorization issues that could impact patient care or reimbursement and resolve them promptly.
• Maintain organized and accurate documentation of all authorization activity.
• Monitor payer-specific requirements and adapt to changes in insurance policies and procedures.
• Help ensure compliance with insurance guidelines and company procedures.

Skills

Insurance authorizations

Medical billing

Healthcare administration

Attention to detail

Multitasking

Communication

Education

Healthcare administration experience

Tools

EMR systems

Payer portals

Job description

Plymouth Physical Therapy Specialists is seeking an Authorization Specialist to join our patient-centered outpatient clinic network. This role focuses on obtaining and managing insurance authorizations across multiple locations to ensure timely access to care.

Ideal candidates have experience with insurance verification and medical billing, are highly organized, and can coordinate with therapists, front-office staff, and payers to keep workflows efficient and compliant.