Multi-Location Front Desk Coordinator - Eye Care

Bay Area Retina Associates; Fremont (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life

Retirement Plan

Rich PTO

Holiday and Birthday Pay

EAP Program

Job summary

Bay Area Retina Associates is seeking a Front Desk Coordinator to join our team in the Bay Area. The role involves patient check-in/out, scheduling, eligibility checks, and managing front desk operations across multiple clinic locations including Fremont, Castro Valley, and San Leandro.

The ideal candidate has at least one year of front desk or medical clinic experience, a high school diploma (college courses desirable), and strong communication skills to support high-quality patient care.

Qualifications

• One year of past medical clinic or front desk experience preferred.
• Minimum high school diploma; college degree or continuing education courses desirable.

Responsibilities

• Check patients in; update demographic and insurance information, collect signatures; check out and schedule follow-ups.
• Answer phones and schedule appointments via computer; relay messages to doctors.
• Check eligibility, obtain authorizations, process referrals, manage drug inventory.
• Cash handling and end-of-day reconciliation; collect copays and balances.
• Perform recalls.
• Sort mail and faxes.
• Assist with rooming, rinsing, and numbing patients as needed.

Skills

Excellent patient relations

Multitasking

Excellent communication

Education

High school diploma

College degree / continuing education desirable

Job description

Bay Area Retina Associates is seeking a Front Desk Coordinator to join our team in the Bay Area. The role involves patient check-in/out, scheduling, eligibility checks, and managing front desk operations across multiple clinic locations including Fremont, Castro Valley, and San Leandro.

The ideal candidate has at least one year of front desk or medical clinic experience, a high school diploma (college courses desirable), and strong communication skills to support high-quality patient care.