Multi-Location Dental Front Desk Coordinator

Hirepros.pro; New York (NY); On-site; USD 25,000 - 39,000; Part time

Job summary

Hirepros.pro seeks a friendly and organized Dental Receptionist to support our multi-location dental practice. You will be the first contact for patients, ensuring a welcoming and professional experience across locations.

Responsibilities include greeting patients, answering calls, scheduling, and coordinating across offices while maintaining HIPAA compliance and offering excellent customer service.

Qualifications

• Familiarity with dental practice management software is a plus.
• Excellent communication and telephone etiquette.
• Strong organizational and multitasking skills.
• Professional, friendly, and patient-focused demeanor.
• Reliable, punctual, and able to work independently.
• Ability to communicate effectively with multiple office locations.
• Comfortable using computers, scheduling systems, and office technology.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, reschedule, and cancel dental appointments.
• Coordinate appointment scheduling across multiple office locations.
• Verify patient information and update records accurately.
• Check patients in and out and assist with front desk procedures.
• Communicate with dentists, clinical staff, office managers, and patients.
• Manage appointment reminders, follow-up calls, and patient messages.
• Assist with maintaining an organized reception area.
• Help coordinate patient flow and minimize scheduling conflicts.
• Maintain patient confidentiality and comply with applicable HIPAA requirements.
• Provide excellent customer service and help ensure a smooth office experience.

Skills

Communication

Organization

Multitasking

Professional demeanor

Reliability

Independence

Multi-location communication

Dental software

Tools

Dental practice management software

Job description

Hirepros.pro seeks a friendly and organized Dental Receptionist to support our multi-location dental practice. You will be the first contact for patients, ensuring a welcoming and professional experience across locations.

Responsibilities include greeting patients, answering calls, scheduling, and coordinating across offices while maintaining HIPAA compliance and offering excellent customer service.