Dental Front Desk Coordinator - Multi-Location Scheduling

Adver.info; New York (NY); Sur place; USD 25 000 - 34 000; Temps partiel

Résumé du poste

Adver.info is seeking a friendly Dental Receptionist to be the first point of contact and help create a welcoming, professional patient experience across multiple locations.

The role covers front desk duties, appointment scheduling, patient flow coordination, and ensuring HIPAA compliant handling of information while delivering excellent customer service. Proactive communication with dentists and staff is essential to keep the office running smoothly.

Qualifications

• Familiarity with dental practice management software is a plus.
• Excellent communication and telephone etiquette.
• Strong organizational and multitasking skills.
• Professional, friendly, and patient-focused demeanor.
• Reliable, punctual, and able to work independently.
• Ability to communicate effectively with multiple office locations.
• Comfortable using computers, scheduling systems, and office technology.

Responsabilités

• Greet patients warmly and professionally upon arrival.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, reschedule, and cancel dental appointments.
• Coordinate appointment scheduling across multiple office locations.
• Verify patient information and update records accurately.
• Check patients in and out and assist with front desk procedures.
• Communicate with dentists, clinical staff, office managers, and patients.
• Manage appointment reminders, follow-up calls, and patient messages.
• Assist with maintaining an organized reception area.
• Help coordinate patient flow and minimize scheduling conflicts.
• Maintain patient confidentiality and comply with applicable HIPAA requirements.
• Provide excellent customer service and help ensure a smooth office experience.

Connaissances

Communication

Organization

Multitasking

Reliability

Punctuality

Independence

Team coordination

Office technology

Dental software

Inter-office communication

Outils

Dental practice management software

Description du poste

Adver.info is seeking a friendly Dental Receptionist to be the first point of contact and help create a welcoming, professional patient experience across multiple locations.

The role covers front desk duties, appointment scheduling, patient flow coordination, and ensuring HIPAA compliant handling of information while delivering excellent customer service. Proactive communication with dentists and staff is essential to keep the office running smoothly.