Dental Receptionist / Front Desk Coordinator - customer service - job employment

NYWDS; New York (NY); On-site; USD 22,000 - 32,000; Part time

Job summary

NYWDS is seeking a friendly Dental Receptionist / Front Desk Coordinator to be the first point of contact for patients. The role emphasizes delivering a welcoming, professional experience, handling front desk duties, and coordinating with teams across multiple office locations.

The ideal candidate will have excellent communication, strong organizational skills, and the ability to manage appointments and patient flow in a busy dental office environment.

Qualifications

• Experience with front desk tasks in a dental or medical setting preferred.
• Strong communication and telephone etiquette required.
• Excellent organizational and multitasking abilities.
• Patient-focused, reliable, and punctual with a professional demeanor.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Answer phone calls and respond to inquiries.
• Schedule, confirm, reschedule, and cancel appointments.
• Coordinate scheduling across multiple office locations.
• Verify patient information and update records accurately.
• Check patients in/out and assist with front desk procedures.
• Communicate with dentists, clinical staff, and patients.
• Manage appointment reminders and patient messages.
• Help maintain an organized reception area.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Communication

Organizational skills

Telephone etiquette

Professional demeanor

Punctuality

Independent work

Tools

Dental software

Job description

Dental Receptionist / Front Desk Coordinator - customer service - job employment

Now Hiring: Dental Receptionist / Front Desk Coordinator

In-Office Position

About the Position

We are seeking a friendly, organized, and dependable Dental Receptionist to support our multi-location dental practice. The ideal candidate will be the first point of contact for our patients and play an important role in creating a welcoming, professional, and positive dental experience.

We are looking for someone with excellent communication skills, strong attention to detail, and the ability to manage front desk responsibilities while coordinating with team members across multiple office locations.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, reschedule, and cancel dental appointments.
• Coordinate appointment scheduling across multiple office locations.
• Verify patient information and update records accurately.
• Check patients in and out and assist with front desk procedures.
• Communicate with dentists, clinical staff, office managers, and patients.
• Manage appointment reminders, follow-up calls, and patient messages.
• Assist with maintaining an organized reception area.
• Help coordinate patient flow and minimize scheduling conflicts.
• Maintain patient confidentiality and comply with applicable HIPAA requirements.
• Provide excellent customer service and help ensure a smooth office experience.

Qualifications

• Familiarity with dental practice management software is a plus.
• Excellent communication and telephone etiquette.
• Strong organizational and multitasking skills.
• Professional, friendly, and patient-focused demeanor.
• Reliable, punctual, and able to work independently.
• Ability to communicate effectively with multiple office locations.
• Comfortable using computers, scheduling systems, and office technology.

Schedule & Work Arrangement

• Schedule: Flexible, with availability coordinated around office needs.
• Position type: Independent contractor.
• Hours: Part-time or variable hours, based on business needs and the agreed-upon arrangement.
• Work environment: Professional, patient-focused dental office.

Compensation

Compensation will be discussed based on experience, availability, and responsibilities. Applicants are encouraged to share their desired rate when applying.

Who We Are Looking For

We want someone who is dependable, personable, organized, and passionate about providing excellent patient service. The ideal candidate is comfortable working in a busy dental office, managing appointments, and helping daily operations run efficiently across multiple locations.

We look forward to finding the right person to join our team!