Multi-Line Representative - State Farm Agent Team Member

Matt Stokes - State Farm Agent; Twin Falls (ID); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License paid by agency

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Matt Stokes - State Farm Agent in Twin Falls, ID is seeking a motivated Multiline Representative to help customers protect what matters most. You will communicate with clients, build relationships across product lines, and support daily office operations in Twin Falls.

The role emphasizes customer service, community involvement, and opportunities for advancement. Prior experience in customer service or insurance is preferred, and licensing may be pursued with employer support.

Qualifications

• Effective written and verbal communication is required.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Job description

Benefits:

• License Paid by Agency


• Simple IRA


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in State Farm management, giving me valuable experience in leadership and team development. I’m a graduate of Boise State University, married, and a proud father of five. State Farm also runs in the family - I’m the oldest of four brothers, and all four of us are State Farm agents!

Outside of work, I enjoy coaching, motorcycle riding, and cheering on Boise State football. Giving back is also important to me. I’ve spent time coaching Twin Falls youth basketball and remain involved with the Boy Scouts as both an Eagle Scout and volunteer.

Our agency offers health benefits, a Simple IRA, licensing costs paid up front, professional coaching and training, and a strong commitment to work-life balance. We believe in investing in our team and giving people the tools they need to grow and succeed.

Our culture is supportive, development-focused, and built around teamwork. I’m looking for someone who is coachable, hardworking, and trustworthy. If you’re ready to learn, put in the effort, and grow with an established team that will invest in your success, we’d love to meet you.

You May Be a Great Fit as a Multiline Representative at Matt Stokes - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

Twin Falls, ID 83301

At Matt Stokes - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.