Insurance & Customer Success Rep — Flexible Schedule

Matt Culligan - State Farm Agent; Bountiful (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Culligan - State Farm Agent in Bountiful, UT, is seeking an individual to assist in customer communications and support daily office operations. Responsibilities include developing relationships with customers and ensuring a consistent customer experience.

The ideal candidate should possess excellent communication skills, organizational abilities, and a preference for experience in customer service or insurance. The position also offers a hiring bonus and flexible schedule.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Customer service experience

Motivated to grow and advance

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our agency opened in June 2025 and is a growing team of two with exciting plans to expand. I bring over 11 years of experience in the insurance industry, having worked as both a team member and on the corporate side before earning the opportunity to become an agent.

I earned my undergraduate degree from Florida State University and my MBA from Rollins College. I’m married with two young kids, and family is a big part of what drives the balance and culture we aim to create in our office.

For our team, we offer generous PTO, including opportunities to earn additional time off through Google reviews, five paid sick days per year, a hiring bonus, and a strong focus on work-life balance.

Our office culture is growth-focused, competitive, and supportive. We’re looking for someone who is comfortable working through ambiguity, strong in problem-solving, and able to use available resources to find solutions. The ideal candidate is an excellent communicator, competitive, and motivated to grow and advance within the agency.

Location Address: Bountiful, UT 84010

At Matt Culligan - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.