Multi-Line Representative - State Farm Agent Team Member

Gwen Candler - State Farm Agent; Richardson (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Gwen Candler - State Farm Agent in Richardson, TX is seeking a customer-focused team member to support daily office operations and build strong client relationships across product lines. You will communicate with customers to understand their needs, help with docs, scheduling, and follow-ups, and assist in marketing efforts to raise community awareness.

Ideal candidates have solid communication, detail orientation, and the ability to thrive in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities with attention to detail.
• Experience in fast-paced environments.
• Customer service experience or insurance familiarity preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

About our Agency:

Our agency opened in 2019 and is a team of seven focused on performance, consistency, and delivering a strong customer experience. Before becoming a State Farm agent, I served as a Senior Director at Home Depot, bringing leadership, structure, and a results-driven mindset into the agency.

Our office is uniquely positioned next to the State Farm hub in Texas, serving as a key presence in the area. We stay actively involved in the community through local Chambers of Commerce and value building strong local relationships.

For our team, we offer PTO, health, dental and vision benefits, life insurance, reimbursement for licensing costs, and a strong focus on work-life balance. We also provide both individual and team-based incentives, with bonus opportunities designed to reward performance and encourage collaboration.

Our office culture is positive, disciplined, and process-driven. We focus on creating sustainable, repeatable success through strong habits and mindset. We’re looking for someone who is coachable, trustworthy, and brings a positive attitude - someone who values accountability, teamwork, and wants to grow in a high-performing environment.

Location Address:

Richardson, TX 75082

At Gwen Candler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.