Multi-Line Representative - State Farm Agent Team Member

Lourdes Crawford - State Farm Agent; Dallas (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lourdes Crawford - State Farm Agent in Dallas, TX is seeking a customer-oriented team member to support client relationships and daily office operations. The role involves assisting customers with product information across multiple lines and contributing to community marketing efforts.

The ideal candidate has strong communication and organizational skills, prior customer service or insurance exposure, and licensing eligibility.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced

Customer service

Licensing

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
I opened my agency in 2010 and lead a close-knit team of two team members. Before becoming an agent, I built a strong background as an account executive for a local news station and later worked in automotive finance — experience that helped shape the customer-focused approach we bring to everything we do today. I’m also proud to have been the first Hispanic female State Farm agent in the metro area, and as a former athlete, I believe in teamwork, discipline, and always working toward improvement.

Our office culture is laid back, positive, and centered around steady growth without micromanagement. We care deeply about doing right by customers while also supporting each other as a team, and we believe balance matters — you can work hard and still have a life outside of the office. We value team members who show up with a hopeful attitude, enjoy learning, and bring a true mindset of service to every conversation.

For our team, we offer PTO, the ability to earn extra vacation time, team bonuses, fun promotions and competitions, 401k, health benefits, work-life balance, and licensing reimbursement. If you’re someone who is positive, team-oriented, and ready to grow in a supportive environment where your voice matters, you’ll fit right in here.

Location Address: Dallas, TX 75240

At Lourdes Crawford - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.