Multi-Line Representative - State Farm Agent Team Member

Giovanni Serrano - State Farm Agent; Garland (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Flexible schedule

Health insurance

Paid time off

Training & development

Advancement opportunities

Job summary

Giovanni Serrano - State Farm Agent in Garland, TX is seeking a dedicated team member to support customer relationships and office operations. You will help identify client needs, share product information, and support marketing efforts to raise community awareness.

The role emphasizes strong communication, organization, and a willingness to obtain state licenses as needed. A friendly team culture and growth opportunities are highlighted in this collaborative, local office.

Qualifications

• Clear written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Able to thrive in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Adaptability

Insurance knowledge

Bilingual Spanish

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2023 after spending five years as a State Farm team member, which gave me a strong foundation for building a high-producing, culture-driven office. We're a family-oriented team of three that values positivity, teamwork, and creating an environment where people enjoy coming to work every day.

I graduated from UTD and outside of work I enjoy sports, spending time with my wife, child, and our two dogs, and staying involved in the community through the Garland Animal Shelter and Toys for Kids initiatives.

Our team enjoys snacks and coffee in the office, team outings and events, cabin trips to Oklahoma when goals are met, and ambassador travel opportunities. I'm looking for someone with a strong work ethic, a coachable attitude, and someone who wants to be part of a supportive, winning team culture.

Location Address: Garland, TX 75041

At Giovanni Serrano - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.