Multi-Line Representative - State Farm Agent Team Member

Rickey Shifko - State Farm Agent; Proctorville (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing support

Community-focused team

Job summary

Rickey Shifko State Farm in Proctorville, OH is seeking a Multiline Representative to help customers protect what matters most. You will listen first, explain options across multiple product lines, and build lasting relationships in a community-focused office.

Join a team that values integrity, care, and clear communication. You’ll support daily office tasks, engage in local marketing, and help clients with claims guidance and plan personalization.

Qualifications

• Experience in customer service or business support preferred.
• Ability to communicate clearly in writing and speech.
• Strong relationship-building skills with customers and community.

Responsibilities

• Communicate with customers to understand needs and provide product information across lines.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling and follow-up activities.
• Participate in local marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Written & verbal communication

Relationship building

Organizational skills

Licenses or ability to obtain state

Fast-paced environment

Job description

You May Be a Great Fit as a Multiline Representative at Rickey Shifko State Farm the only State Farm agency in Proctorville, Ohio if:

• You're the person people call first when life goes sideways - calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You're a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 410 Trent Street Proctorville, Ohio 45669

At Rickey Shifko State Farm, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling and follow up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.