Multi-Line Representative - State Farm Agent Team Member

Rickeyshifko; Kentucky; Hybrid; USD 35,000 - 50,000; Full time

Job summary

Rickey Shifko State Farm in Proctorville, Ohio is seeking a Multi-Line Representative to join our local agency team. This full-time role focuses on understanding customer needs, guiding options, and building lasting relationships across product lines.

You will help customers protect what matters most, support daily office tasks, and participate in community outreach to grow the agency. If you value integrity, care, and helping others, you’ll fit well here.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations including documentation, scheduling, and follow-up.
• Participate in community marketing efforts.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment

Customer service experience

State insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Proctorville - OH - 45669

You May Be a Great Fit as a Multiline Representative at Rickey Shifko State Farm the only State Farm agency in Proctorville, Ohio if

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address 410 Trent Street Proctorville, Ohio 45669

At Rickey Shifko State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none