Multi-Line Representative - State Farm Agent Team Member

Matt Jonza - State Farm Agent; Oakdale (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Matt Jonza - State Farm Agent is seeking a Multi-Line Representative/Account Advisor to serve our existing customer base. You will protect what matters most by recommending the right insurance and financial products as needs change.

This role emphasizes relationship-building, accurate documentation, and exceptional customer service, with earnings potential tied to performance through bonuses and commissions.

Qualifications

• Sales experience preferred, especially in relationship-based or consultative sales.
• Excellent communication and interpersonal skills.
• Highly organized with exceptional attention to detail.
• Strong follow-through and ability to manage multiple priorities.
• Passion for helping customers and delivering an outstanding experience. Ability to confidently recommend products that provide real value.
• Insurance licensing is preferred or willingness to obtain.

Responsibilities

• Build strong relationships with existing customers through proactive communication.
• Conduct insurance and financial reviews to identify coverage gaps and recommend appropriate solutions.
• Assist customers with products including homeowners insurance, liability umbrellas, life insurance, disability insurance, and other protection options.
• Guide customers through important life events and ensure their coverage evolves with their needs.
• Deliver a high level of customer service while creating a seamless, positive client experience.
• Maintain accurate documentation and follow through on customer requests from start to finish.
• Collaborate with the agency team to ensure exceptional service and retention.
• Participate in outbound outreach to existing customers when additional sales opportunities arise.

Skills

Sales experience

Communication

Organization

Follow-through

Customer focus

Insurance licensing

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Position Overview

Are you someone who enjoys helping people, building lasting relationships, and identifying solutions that truly make a difference? As a Multi-Line Representative / AccountAdvisor, you'll work exclusively with our existing customers - helping them protect what matters most by recommending the right insurance and financial products as their needs change.

This is not a cold-calling or prospecting role. Instead, you'll serve as a trusted advisor during some of your customers' biggest life moments, including purchasing a home, expanding their family, or preparing for the future.

We're looking for someone who combines strong sales instincts with exceptional follow-through, attention to detail, and a passion for delivering an outstanding customer experience.

What You'll Do:z

• Build strong relationships with our existing customers through proactive communication.
• Conduct insurance and financial reviews to identify coverage gaps and recommend appropriate solutions.
• Assist customers with products including homeowners insurance, liability umbrellas, life insurance, disability insurance, and other protection options.
• Guide customers through important life events and ensure their coverage evolves with their needs.
• Deliver a high level of customer service while creating a seamless, positive client experience.
• Maintain accurate documentation and follow through on customer requests from start to finish.
• Collaborate with the agency team to ensure exceptional service and retention.
• Participate in outbound outreach to existing customers when additional sales opportunities arise.

What We're Looking For:

• Sales experience preferred, especially in relationship-based or consultative sales.
• Excellent communication and interpersonal skills.
• Highly organized with exceptional attention to detail.
• Strong follow-through and ability to manage multiple priorities.
• Passion for helping customers and delivering an outstanding experience.Ability to confidently recommend products that provide real value.
• Insurance licensing is preferred or willingness to obtain.

Compensation & Benefits

• Base salary of $45,000 - $55,000
• Performance bonuses and uncapped commissions
• Average performers typically earn around $60,000 annually
• Strong performers commonly earn $80,000+
• Top performers have the opportunity to earn $100,000+
• Paid training and professional development
• Opportunities for long-term career growth
• Supportive, team-oriented work environment

Why Join Our Team?

This role is perfect for someone who enjoys working with people and wants to build meaningful relationships instead of chasing cold leads. You'll inherit an established customer base, allowing you to focus on delivering exceptional service, uncovering opportunities to better protect customers, and building a rewarding career with significant income potential.

If you're organized, customer-focused, and motivated by helping people while earning based on your performance, we'd love to meet you.