Multi-Line Representative - State Farm Agent Team Member

State Farm; Ruckersville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm agency in Virginia seeks a customer service oriented individual to communicate with clients, build relationships, and support daily office operations. Responsibilities include understanding client needs, providing product information, and assisting in marketing efforts.

The role emphasizes strong communication, organization, and teamwork, with licensing reimbursement and opportunities for advancement within a supportive, community-focused agency.

Qualifications

• Strong written and verbal communication.
• Excellent organizational abilities with attention to detail.
• Able to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational abilities

Team collaboration

Customer service

Job description

Benefits:

• Simple IRA
• Life insurance
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994 and have worked in the insurance industry since 1989, giving me decades of experience helping customers protect what matters most. I'm a graduate of Bluefield College with a bachelor's degree and a proud grandmother who is excited to welcome another grandbaby soon.

I'm actively involved in our community as a member of the Greene County Chamber of Commerce and enjoy spending time at the local golf course. Building relationships and supporting our community are important parts of who we are.

Our agency offers group life insurance, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow and enjoy a rewarding career.

Our culture is high-energy, close-knit, and fun. We genuinely enjoy working together and supporting one another every day. I'm looking for someone who is positive, dependable, caring, and motivated to succeed. If you're a go-getter who enjoys helping others and being part of a great team, we'd love to meet you.

Location Address:

Ruckersville, VA 22968

At Cynthia Shifflett - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.