Multi-Line Representative - State Farm Agent Team Member

Protectedbyryan; Macon (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

License reimbursement

Flexible schedule

Training & development

Job summary

A local State Farm agency in Macon, GA is seeking a Multi-Line Representative to foster customer relationships and support daily office operations. This full-time role requires strong communication skills and organizational abilities. Candidates should have customer service experience and a willingness to obtain necessary insurance licenses. The job offers an annual salary ranging from $60,000 to $80,000, 401(k) benefits, paid time off, and opportunities for professional growth in a supportive environment.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Strong organizational abilities with attention to detail.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and follow-up.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records to ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Prior customer service experience

Education

State insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Macon - GA

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About our Agency

I opened my agency in 2018 after serving as a pastor for 17 years, bringing a people-first, values-driven approach into agency ownership. I’m married and a proud parent of five children, with one son playing college baseball and the others active in various sports. I was born and raised in Middle Georgia and remain a lifelong resident of Warner Robins. I earned my bachelor’s degree from Brewton-Parker College and stay active in the Chamber of Commerce. Outside of work, I enjoy golf, working out, and cheering on UGA football — Go Dawgs! Our team includes 10 full-time members, and we operate with high standards, strong energy, and a deep commitment to one another. Giving back is central to who we are. I remain deeply involved in the local church and proudly support youth and school athletics, including serving as a major sponsor of high school football, baseball, and local youth sports programs. For our team, we offer 15 days of flat PTO, Friday lunches, an annual team trip (two nights with a plus-one), an annual bonus program, a 401k, licensing reimbursement, and a holistic approach to supporting employee health and individual needs. Our office culture is fast-paced, high-producing, and highly driven, balanced by a strong family-oriented foundation. We’re looking for team members who are coachable, dependable, self-disciplined, competitive, emotionally intelligent, and team-oriented — people who value growth, resilience, gratitude, and doing meaningful work together.

Location Address Macon, GA 31210

At Ryan Lyons - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $60,000.00 - $80,000.00 per year

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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