Account Associate - State Farm Agent Team Member

Protectedbyryan; Georgia; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Georgia is seeking an Account Associate to support daily operations and enhance customer relations. This full-time role involves managing customer accounts, processing claims, and fostering agency growth through effective communication. The ideal candidate will have strong organizational skills and a background in the insurance industry. Compensation ranges from $60,000 to $80,000 annually, complemented by a supportive team environment and various benefits such as 401(k) and bonus programs.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Macon - GA

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I opened my agency in 2018 after serving as a pastor for 17 years, bringing a people-first, values-driven approach into agency ownership. I’m married and a proud parent of five children, with one son playing college baseball and the others active in various sports. I was born and raised in middle Georgia and remain a lifelong resident of Warner Robins. I earned my bachelor’s degree from Brewton–Parker College and stay active in the Chamber of Commerce. Outside of work, I enjoy golf, working out, and cheering on UGA football — Go Dawgs! Our team includes 10 full-time members, and we operate with high standards, strong energy, and a deep commitment to one another. Giving back is central to who we are. I remain deeply involved in the local church and proudly support youth and school athletics, including serving as a major sponsor of high school football, baseball, and local youth sports programs. For our team, we offer 15 days of flat PTO, Friday lunches, an annual team trip (two nights with a plus-one), an annual bonus program, a 401(k), licensing reimbursement, and a holistic approach to supporting employee health and individual needs.

Role Description

As Account Associate – State Farm Agent Team Member for Ryan Lyons – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 – $80,000.00 per year.

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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