Multi-Line Representative - State Farm Agent Team Member

Jaime Shannon - State Farm Agent; Fayetteville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jaime Shannon - State Farm Agent is seeking a team member in Fayetteville, NC to assist customers, build relationships, and support daily office operations. The role involves handling inquiries, contributing to marketing efforts, and maintaining accurate records for a reliable customer experience.

The ideal candidate communicates clearly, stays organized, thrives in a fast-paced environment, and has experience in customer service or insurance.

Qualifications

• Proven communication skills in English, both written and verbal.
• Excellent organization and attention to detail.
• Ability to work efficiently in a fast-paced setting.
• Experience in customer service, business support, or insurance preferred.
• Must be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Assist in developing relationships with new and existing customers across product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal comms

Strong organizational abilities

Comfortable in fast-paced environment

Customer service / insurance knowledge

Licensing eligibility

Job description

Benefits:

• Licensing paid by agency


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

About our Agency:

I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

I’m a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about.

For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work-life balance. We believe people do their best work when they feel supported both inside and outside the office.

Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail-oriented, able to multitask, and comfortable talking with customers. We’re looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If you’re looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

Location Address:

Fayetteville, NC 28303

At Jaime Shannon - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.