Multi-Line Claims Examiner (GL/Auto)

Jonus Group; Irving (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Education assistance

37.5-hour week

Job summary

The Jonus Group seeks a dedicated Multi-Line Claims Examiner to handle claims across General Liability, Property Damage, Bodily Injury, and Commercial Auto. Based in Irving, TX, you will review policies, investigate, and coordinate with defense counsel and adjusters to resolve complex exposures.

Ideal candidates have 3+ years of claims experience, an active adjuster license, and a proven ability to manage 100-125 claims.

Qualifications

• 3+ years of coverage review and claims handling
• Investigation of statements, records, and experts
• Negotiation and settlement with claimants and counsel

Responsibilities

• Review policy conditions and endorsements to resolve coverage issues
• Prepare reservation of rights letters and disclaimers
• Evaluate reserves to reflect exposure
• Conduct investigations and obtain evidentiary materials
• Document and report activities
• Negotiate settlements with parties including mediations or court actions
• Ensure regulatory compliance and coordinate with defense counsel
• Identify risk transfer opportunities

Skills

Coverage review

Claims investigation

Claims administration

Claims settlement

Active adjuster license

Caseload management

Communication skills

Job description

Multi-Line Claims Examiner - GL/Property Damage + BI, Commercial Auto

Job Summary

Seeking a dedicated and experienced Multi-Line Claims Examiner to join a team. The successful candidate will handle claims across multiple lines of coverage, with a focus on General Liability, Property Damage, Bodily Injury, and Commercial Auto. If you are a detail-oriented professional with a strong background in claims handling and a passion for delivering exceptional customer service, we encourage you to apply.

Compensation Package

• Salary: $80,000 - $90,000 per year + bonus opportunities
• Benefits Include:
  • 37.5-hour workweek
  • Comprehensive health, dental, and vision insurance starting the 1st of the month following your start date
  • Education and training opportunities, including financial assistance for insurance designations

Responsibilities

• Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims.
• Prepare reservation of rights letters, non-waiver agreements, and coverage DISCLAIMERS.
• Evaluate claim reserves to ensure they accurately reflect potential exposure.
• Conduct thorough investigations, including obtaining statements, records, and other evidentiary materials.
• Document and report on investigation and claims handling activities.
• Negotiate and resolve claims with claimants, insureds, and their legal representatives, including through mediation, arbitration, or court-supervised settlement efforts.
• Maintain compliance with regulatory and jurisdictional requirements.
• Provide direction to defense counsel, independent adjusters, and other third parties involved in claims.
• Identify and pursue risk transfer opportunities, if applicable.
• Perform other duties as assigned.

Qualifications/Requirements

• Minimum of 3 years of experience in:
  • Coverage review, including interpreting policies, agreements, and discounters.
  • Claims investigation, including obtaining statements and retaining experts or counsel.
  • Claims administration, including reporting, reserve reviews, and compliance with laws and procedures.
  • Claims settlement, including preparing legal documents and participating in court proceedings when necessary.
• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Active adjuster license (or ability to obtain and maintain state adjusting licenses as needed).
• Proven ability to manage a caseload of 100-125 claims, including litigation cases.
• Service-oriented mindset with excellent communication skills to interact with customers, claimants, opposing counsel, and defense counsel.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent judgment, negotiation, and decision-making skills.
• Willingness and ability to travel to off-site locations or overnight as required.
• Experience handling liability claims in Texas and Oklahoma is preferred.

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