Multi-Island Operations Leader – Equipment & Service

Bishop & Company, Inc.; Hawaii; On-site; USD 160,000 - 180,000; Full time

Job summary

Bishop & Company, Inc. in Hawaii seeks a General Manager / Head of Operations, Sales & Service to oversee statewide operations in sales, rentals, service and parts.

You will lead multi-island teams, strengthen customer relationships, and drive growth across Hawaii’s essential industries including construction and agriculture. Develop and execute strategic plans, manage daily operations, budgeting, and partnerships with contractors, OEMs, and public agencies.

Qualifications

• Bachelor’s degree in Business, Management, or related field (MBA preferred) or equivalent experience.
• 7+ years senior leadership experience in equipment dealerships, distribution, large equipment rentals or related industries
• 5+ years direct retail sales experience
• Proven success managing multi-branch or multi-island operations
• Strong financial management, strategic planning, and team development skills
• Knowledge of heavy equipment, agricultural machinery, and Hawaii’s business environment highly preferred

Responsibilities

• Develop and execute strategic business plans to achieve revenue and profitability goals
• Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
• Oversee daily operations to ensure efficiency and customer satisfaction
• Manage financial performance, budgeting, and capital investments
• Strengthen partnerships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
• Recruit, develop, and retain top talent, promoting collaboration and innovation

Skills

Leadership

Strategic planning

Financial management

Team development

Customer relationships

Heavy equipment knowledge

Education

Bachelor’s degree in Business

MBA preferred

Job description

Bishop & Company, Inc. in Hawaii seeks a General Manager / Head of Operations, Sales & Service to oversee statewide operations in sales, rentals, service and parts.

You will lead multi-island teams, strengthen customer relationships, and drive growth across Hawaii’s essential industries including construction and agriculture. Develop and execute strategic plans, manage daily operations, budgeting, and partnerships with contractors, OEMs, and public agencies.