Multi-Duty Receptionist - Farragut Family Practice

Summit-Medical-Group,-P.l.l.c.; Knoxville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

STD

LTD

Life Insurance

401K

Job summary

Farragut Family Practice, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist for our on-site Knoxville, TN location. This full-time front desk role supports patient intake, scheduling, and administrative tasks with a patient-first approach.

The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced medical office setting.

Qualifications

• High School Diploma or equivalent required.
• Experience in a medical office setting preferred.
• Excellent communication and customer service skills.
• Ability to handle confidential information.

Responsibilities

• Answer phone calls professionally and assist callers.
• Greet patients and visitors courteously.
• Check-in patients, verify demographics, and collect copays.
• Assist patients with ambulatory needs and provide service.
• Schedule appointments, manage referrals and pre-certifications.
• File charts, coordinate lab work, and deliver mail/records.
• Maintain neat work area and confidentiality.
• Attend meetings and participate in quality improvement.
• Support team and communicate with supervisor about time off.
• Adhere to compliance and company policies.
• Performs related duties as assigned.

Skills

Strong communication

Attention to detail

Time management

Organization

Active listening

Education

High School Diploma

Job description

Multi-Duty Receptionist - Farragut Family Practice

Job Category: Front Office

Requisition Number: MULTI002558

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Knoxville, TN 37934, USA

Description

Farragut Family Practice, a division of Summit Medical Group, has a need for an experienced Multi - Duty Receptionist to join their passionate, authentic, and growing team of professionals. The ideal candidate must be both professional and friendly and enjoy working with the patients and their families.

This is a Full-time opportunity / working the following schedule:

Monday - Friday 7:30 am-4:00 pm

Responsibilities: (List does not include all duties assigned):

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
• Cooperates and helps coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Full Benefits Package available including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!

Education:
High School Diploma, or equivalent, required.

Experience:

• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
• Ability to build trust through active listening and collaboration, while being humble and people smart.
• Team-first mindset with a desire to help others and is motivated by pursuing excellence.

Prefer one year experience in a medical office setting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.