Multi-Concept Front of House Leader

The Lobster Place Inc; New York (NY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid time off

401k plan w/ company match

Company-Paid life insurance

Two consecutive days off

Manager meal

Employee discount

Employee Assistance Program

Job summary

Lobster Place Hospitality Group in New York is seeking a Front of House Manager to oversee guest services across Cull & Pistol Oyster Bar, Lobster Place Seafood Hall, and the Lobster Place retail market. You will lead a diverse service team, uphold hospitality standards, and collaborate with management for daily operations.

The role emphasizes hands-on leadership, staff development, scheduling, and ensuring health department compliance, with weekend closing shifts and competitive pay at $75K

Qualifications

• F&B background with 2+ years in a high-volume, fast-paced restaurant.
• Strong leadership, hands-on mentality, and effective communication.
• Detail-oriented with prioritization and broad operational oversight.
• Proficiency in Microsoft Office.
• Experience with Toast & Resy or similar reservation platform.
• Weekend evening availability for Friday and Saturday shifts.

Responsibilities

• Lead, manage, and inspire a diverse service team across multiple concepts.
• Engage guests for feedback and maintain high satisfaction through service.
• Partner with HR for training, hiring, and performance coaching.
• Ensure health department standards and daily operations run smoothly.
• Schedule coverage, supervise opening/closing procedures, and resolve issues.
• Mentor shift-leads and uphold Lobster Place core values.

Tools

Toast

Resy

Job description

Lobster Place Hospitality Group in New York is seeking a Front of House Manager to oversee guest services across Cull & Pistol Oyster Bar, Lobster Place Seafood Hall, and the Lobster Place retail market. You will lead a diverse service team, uphold hospitality standards, and collaborate with management for daily operations.

The role emphasizes hands-on leadership, staff development, scheduling, and ensuring health department compliance, with weekend closing shifts and competitive pay at $75K