Multi-Cloud Performance & FinOps Analyst

MAXIMUS; Minot (ND); On-site; USD 50,000 - 80,000; Full time

Job summary

Maximus is seeking a Cloud/IT Operations Analyst to analyze AWS and Azure environments, support provisioning, and monitor performance across enterprise platforms.

The role focuses on governance alignment, cost optimization, and building reports with Excel, Power BI, and Tableau to drive data-driven decisions. Collaboration with cross-functional teams and DR planning are key components of this position.

Qualifications

• Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field.
• 4+ years of experience in business process analysis or cloud/IT operations analysis.
• Experience analyzing cloud environments (AWS and/or Azure) performance and availability.
• Experience developing reports and dashboards with Excel, Power BI, Tableau.
• Ability to analyze cloud cost and consumption data for optimization.
• Experience supporting ITSM/ITOM processes and governance tracking.

Responsibilities

• Analyze AWS and Azure environments to support provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms.
• Evaluate cloud systems for alignment with enterprise architecture and governance standards, partnering with Cloud Engineers and Architects to support system suitability assessments and modernization efforts.
• Support operational analysis across cloud platforms, including monitoring trends, incident data, and reliability metrics to identify improvement opportunities.
• Develop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics, supporting data-driven decision making.
• Assist in coordinating testing activities related to production deployments, ensuring readiness and alignment with operational and governance requirements.
• Support integration of cloud services into ITSM/ITOM processes, including incident, change, and service management reporting.
• Contribute to disaster recovery (DR) planning and testing by tracking readiness, documenting outcomes, and supporting continuity of operations across cloud and hybrid environments.
• Analyze cloud cost and usage trends, identifying optimization opportunities and supporting budget and FinOps-related reporting activities.
• Track and report on SLA performance, supporting continuous service improvement initiatives across cloud and platform services.
• Collaborate with cross-functional teams to document processes, maintain governance artifacts, and ensure compliance with enterprise policies and standards.

Skills

Cloud analysis

IT operations analysis

Business process analysis

Data visualization

Education

Bachelor's degree

Tools

Excel

Power BI

Tableau

Job description

Maximus is seeking a Cloud/IT Operations Analyst to analyze AWS and Azure environments, support provisioning, and monitor performance across enterprise platforms.

The role focuses on governance alignment, cost optimization, and building reports with Excel, Power BI, and Tableau to drive data-driven decisions. Collaboration with cross-functional teams and DR planning are key components of this position.