Cloud Operations & FinOps Analyst

MAXIMUS; Dallas (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Maximus is seeking a Cloud/IT Operations Analyst to analyze AWS and Azure environments, monitor performance, and drive optimization. You will develop dashboards, support ITSM/ITOM integrations, and contribute to DR planning across cloud and hybrid environments.

The role requires strong analytical skills, experience with FinOps, and the ability to collaborate with cross-functional teams while delivering governance artifacts and reports to leadership.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles.
• Experience analyzing cloud environments (AWS and/or Azure) for performance, availability, and metrics.
• Experience developing reports and dashboards using Excel, Power BI, Tableau, or similar.
• Proven ability to analyze cloud cost and consumption data for optimization.
• Experience supporting ITSM/ITOM processes and governance reporting.
• Familiarity with enterprise architecture and governance frameworks.

Responsibilities

• Analyze AWS and Azure cloud environments to support provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms.
• Evaluate cloud systems for alignment with enterprise architecture and governance standards.
• Develop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics.
• Assist in coordinating testing activities related to production deployments.
• Support integration of cloud services into ITSM/ITOM processes, including incident, change, and service reporting.
• Contribute to disaster recovery planning and testing, tracking readiness and continuity.
• Analyze cloud cost and usage trends to identify optimization opportunities and support FinOps reporting.
• Track and report on SLA performance to drive continuous service improvement.
• Document processes and governance artifacts across cross-functional teams.

Skills

Cloud analysis

AWS

Azure

Data visualization

Excel/Power BI/Tableau

ITSM/ITOM

Governance

FinOps

Disaster recovery

Documentation

Education

Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field

Tools

Excel

Power BI

Tableau

Job description

Maximus is seeking a Cloud/IT Operations Analyst to analyze AWS and Azure environments, monitor performance, and drive optimization. You will develop dashboards, support ITSM/ITOM integrations, and contribute to DR planning across cloud and hybrid environments.

The role requires strong analytical skills, experience with FinOps, and the ability to collaborate with cross-functional teams while delivering governance artifacts and reports to leadership.