Multi-Cloud Operations & FinOps Analyst

MAXIMUS; New Orleans (LA); On-site; USD 50,000 - 80,000; Full time

Job summary

Maximus TCS Internal Job Profile seeks a Cloud Operations Analyst to analyze AWS and Azure environments, support provisioning, performance monitoring, and lifecycle management across enterprise platforms.

The role focuses on aligning cloud systems with governance standards, developing dashboards in Power BI or Tableau, and supporting cost optimization, DR planning, and ITSM/ITOM reporting in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 4+ years in business process or cloud analysis roles.
• Experience analyzing AWS and/or Azure including performance and availability metrics.
• Experience creating reports/dashboards with Excel, Power BI, or Tableau.
• Experience supporting ITSM/ITOM processes and governance.

Responsibilities

• Analyze AWS and Azure environments for provisioning, operations, lifecycle management, and monitoring.
• Evaluate cloud systems against enterprise architecture and governance standards.
• Monitor trends, incidents, and reliability metrics to identify improvements.
• Develop reports and dashboards for cloud performance, cost, and usage.
• Coordinate testing for production deployments and align with governance requirements.
• Support ITSM/ITOM reporting and incident/change/service performance.
• Contribute to disaster recovery planning and testing.
• Track cloud cost/usage trends and support FinOps reporting.
• Track and report on SLA performance and drive service improvements.
• Document processes and maintain governance artifacts.

Skills

Cloud analysis

Data analysis

Reporting & dashboards

IT operations analysis

Cost optimization

ITSM/ITOM knowledge

Enterprise architecture familiarity

Communication skills

Education

Bachelor's degree in a related field

Tools

Excel

Power BI

Tableau

Cost management tools

Job description

Maximus TCS Internal Job Profile seeks a Cloud Operations Analyst to analyze AWS and Azure environments, support provisioning, performance monitoring, and lifecycle management across enterprise platforms.

The role focuses on aligning cloud systems with governance standards, developing dashboards in Power BI or Tableau, and supporting cost optimization, DR planning, and ITSM/ITOM reporting in a fast-paced environment.