Multi-Cloud Enforcement Lead – Flexible Hours & AI Safety

Anthropic; New York (NY); Hybrid; USD 285,000 - 330,000; Full time

Benefits offered by this job

Competitive compensation

Equity donation matching

Generous vacation

Parental leave

Flexible working hours

Modern office

Job summary

Anthropic is seeking an Enforcement Operations Lead for Multi-Cloud to own how we detect, review, and act on misuse across partner surfaces. You will build operating models, partner agreements, and documentation to keep enforcement consistent, auditable, and fast.

This role is deeply cross-functional, working with product, policy, Safeguards engineering, Legal, and partners to maintain a safe enforcement ecosystem across clouds.

Qualifications

• Extensive experience in trust and safety operations, enforcement, threat intelligence, or a related field.
• Have managed external partner or vendor relationships where you did not control the other side's systems or priorities.
• Comfortable working across policy, legal, engineering, and operations teams to translate requirements into practical workflows.
• Experience building enforcement programs from the ground up, including SLAs, escalation paths, and quality measurement.
• Highly organized, with a track record of maintaining rigorous documentation and SOPs in fast-moving environments.
• Clear and precise communication across technical and non-technical audiences, including partner executives.
• Energized by the challenge of building scalable systems in an environment where not everything is already figured out.
• Care deeply about the responsible deployment of AI and the role enforcement operations plays in that mission.

Responsibilities

• Own the end to end enforcement lifecycle on partner surfaces, from detection and review through action, customer communication, and appeal
• Define enforcement paths for each partner's operating model, including how actions are requested, executed, and confirmed when the partner controls the account
• Manage SLAs for review, escalation, and action, and evaluate performance against them on an ongoing basis
• Develop and maintain SOPs and escalation guides for all enforcement workflows, ensuring consistency across clouds
• Establish red‑teaming, Quality processes, and operationalize shared metrics
• Stand up paired investigations with partner threat intelligence teams, including case referrals, indicator sharing, and paging for high severity incidents
• Own enforcement metrics across partner surfaces and report them to Safeguards leadership, partners, and regulators

Skills

Trust & safety leadership

Threat intelligence

Enforcement operations

Cross-functional collaboration

Policy & legal coordination

Vendor management

Education

Bachelor’s degree

Job description

Anthropic is seeking an Enforcement Operations Lead for Multi-Cloud to own how we detect, review, and act on misuse across partner surfaces. You will build operating models, partner agreements, and documentation to keep enforcement consistent, auditable, and fast.

This role is deeply cross-functional, working with product, policy, Safeguards engineering, Legal, and partners to maintain a safe enforcement ecosystem across clouds.