Multi-Clinic Receptionist - Mossyrock Clinic (Full Time)

Morton General Hospital; Northern (KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, Dental and Vision

403(b) with employer match

Employer paid life insurance

Employer paid long term disability

EAP

PTO accrual

Paid Sick Leave accrual

Job summary

Lewis County Hospital District No. 1 is seeking a Clinic Receptionist to handle patient registrations, phone duties, and insurance verification across multiple Arbor Health locations.

The role includes scanning, faxing, and auditing charts while supporting check-in/check-out and referral processes as needed. The ideal candidate has a high school diploma, medical office training, and experience working with the public, plus proficiency with Word, Excel and Outlook.

Qualifications

• High school diploma or equivalent is required.
• Technical training in medical office or reception is preferred.
• Experience in dealing with the public is required; basic computer skills including Word, Excel & Outlook.

Responsibilities

• Greet and assist patients as Clinic Receptionist, answer phones, manage information flow, scan and fax office documents, and audit charts.
• Schedule patients to see providers.
• Obtain patient signatures authorizing insurance billing.
• Verify insurance eligibility and input correct patient registration and insurance data into the computer.
• Collect co-pays and co-insurance, log receipts, and complete end-of-day cash write-up.
• Maintain statistical and financial information as required.

Skills

Public interaction

Typing speed

Education

High school diploma or equivalent

Technical medical office training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

10-key calculator

Copy machine

Fax machine

Job description

Serves as Clinic Receptionist at multiple Arbor Health locations. Duties include registering patients, answering telephones, ensure adequate billing information, putting the correct information into the computer, cash write-up, dispersing faxes, pulling, filing and scanning reports and charts. Providing coverage for the check in/check out & Referral position on an as needed basis due to illness or scheduled time off.

Minimum qualifications:

• High school diploma or equivalent, minimum.
• Technical training in medical office (reception assistant, etc.).
• Experience in dealing with the public; Computer training and/or experience including Microsoft Word, Excel & Outlook Experience in typing and operating a 10-key calculator; Experience operating a copy machine, fax machine, telephone and filing.

Primary job responsibilities:

• Serve as Clinic Receptionist -- this to include receptionist, telephone, information duties, scanning and faxing office correspondence, and auditing charts.
• Schedule patients to see provider(s).
• Have patient sign to authorize billing to their insurance.
• Verify insurance eligibility
• Input correct patient registration and insurance information into the computer.
• Notify patients of potential noncoverage of service when appropriate and obtain their signature or approval forms so that we bill patients for the service.
• Collect co-payments and co-insurance, log all receipts according to procedure and end of day cash write up.
• Keep statistical and financial information as required.
• Develop written procedures for job duties as required.
• Participate in cross-training procedures to ensure adequate position coverage.
• Other duties as assigned.

Standard for portrayal of mission and values:

Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.

Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.

Is cooperative and supportive to others within the department and hospital providing care and services.

Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness.

Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.

Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner.

Willingly strives at continuous quality improvement to achieve quality work the first time every time.

Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.

Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district.

When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

Benefits Include:

• Medical, Dental and Vision
• 403(b) with a maximum match of 6% (match depends on years of experience in the healthcare field)
• Employer paid life insurance at 1x your annual rate of salary
• Employer paid long term disability
• EAP
• PTO accrual (.0789/hr. up to 40 hours/week)
• Paid Sick Leave accrual (.025/hr. up to 40 hours/week. PTO & Sick leave accrual combination meets requirements of Washington Paid Sick leave requirements)