Business Office Clerk (Full Time)

Morton General Hospital; Washington; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) with match

Life insurance

Long term disability

EAP

PTO & Sick Leave

Job summary

Lewis County Hospital District No. 1 is seeking a clerical support clerk to assist Medical Records, process adjustments, billing, and related clerical tasks. You will handle deposits, GL corrections, scans, and correspondences, including charity care letters, and support Lucidoc documents.

Strong organizational skills and effective communication are essential; flexibility and teamwork are valued. This role provides back-office support across departments and requires comfortable computer use and

Qualifications

• High school diploma or GED required; clerical experience preferred.
• Strong computer literacy and multitasking ability.
• Effective written and verbal communication; flexible and adaptable.
• Proficient with basic office equipment (10-key, copier, phone, fax).

Responsibilities

• Back-up clerical support for Medical Records; process record requests and payer requests.
• Post GL corrections, payments, adjustments and other transactions as needed.
• Scan, archive, and file documents.
• Back up deposits and client billing; secondary paper billing.
• Upload contracts and assist with Lucidoc.
• Review forms for current version; mail charity care letters and notices.
• Update encounter status-project and eligibility projects.

Skills

Clerical experience

Computer skills

Verbal and written communication

Multitasking

Time management

Data entry (10-key)

Phone & fax handling

Education

High school diploma or GED

Tools

Lucidoc

Job description

The clerical support clerk will help cover medical records, process adjustments, client billing, secondary billing, file, answer phones, cover for the deposits, fix GL errors, run reports, help track deficiencies, Cerner AR projects, Medical record projects, send out patient correspondences to include, but not limited to; charity care applications, charity care denials/acceptance letters, ad hoc statements, itemizations and other tasks as assigned.

Minimum qualifications

• High school diploma or GED equivalent.
• Clerical Experience preferred.
• Comfortable with computer applications.
• Ability to communicate effectively both written and verbal.
• Ability to be flexible and demonstrated ability to be adaptable.
• Can operate a computer, copy machine, 10-key, phone, and fax efficiently.
• Excellent organizational skills with demonstrated time management skills. Ability to multi-task and prioritize.

Primary job responsibilities

• Back-up and Clerical Support for Medical Records. Helps to process record request, payer requests which may include retrieving data, scanning, pushing, mailing, burning or other tasks related to medical records.
• Post GL corrections, post payments, adjustments and other transactions as needed.
• Scans documents, archiving documents, filing.
• Back up on deposits & client billing.
• Secondary paper billing.
• Uploading contracts & assist with Lucidoc,
• Reviews forms to ensure current version is applicable.
• Mail out charity care letters, patient correspondences, payment plan letters and other patient inquiries.
• Secondary paper billing, pull explanation of benefits for billing and refund requests.
• Updating encounter status-project & eligibility projects.
• Other clerical duties as assigned.

Standard for portrayal of mission and values

Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way. Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community. Is cooperative and supportive to others within the department and hospital providing care and services. Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness. Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others. Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner. Willingly strives at continuous quality improvement to achieve quality work the first time every time. Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services. Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district. When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

Benefits Include

• Medical, Dental and Vision
• 403(b) with a maximum match of 6% (match depends on years of experience in the healthcare field)
• Employer paid life insurance at 1x your annual rate of salary
• Employer paid long term disability
• EAP
• PTO accrual (.0789/hr. up to 40 hours/week) & Paid Sick Leave accrual (.025/hr. up to 40 hours/week. PTO & Sick leave accrual combination meets requirements of Washington Paid Sick leave requirements).