Multi-Clinic Practice Manager - Behavioral Health

CHD Brand; Chicopee (MA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vacation time

Job summary

The Center for Human Development (CHD) seeks an experienced Practice Manager to oversee the CBHC Clinic in Chicopee, MA and the Griswold Clinic in Palmer, MA, ensuring high-quality care and efficient operations. Responsibilities include supervising outpatient behavioral health programs, coordinating staff across sites, and maintaining HIPAA compliance, billing knowledge, and EMR usage.

A Bachelor’s in healthcare administration is required; a Master’s is preferred, with 3–5 years of experience

Qualifications

• Bachelor’s degree in healthcare administration, Business Admin, Psychology, or related field.
• Master’s degree in healthcare administration (MHA), MBA, or related field preferred.
• 3–5 years practice management or healthcare operations experience, with at least 2 years in supervision.
• Reliable, registered and insured vehicle and CORI background check.
• HIPAA, 42 CFR Part 2 and state behavioral health regs familiarity.

Responsibilities

• Oversee Outpatient Behavioral Health Clinic and programs across Chicopee and Palmer.
• Supervise staff, ensure quality of care objectives, and monitor safety and efficiency.
• Market, monitor, and maintain compliance with accreditation and billing standards.

Skills

Staff leadership

Organizational skills

Communication skills

Interpersonal skills

Telehealth operations

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree in healthcare administration or MBA (preferred)

Tools

EHR / practice management systems

Microsoft Office Suite

Job description

The Center for Human Development (CHD) seeks an experienced Practice Manager to oversee the CBHC Clinic in Chicopee, MA and the Griswold Clinic in Palmer, MA, ensuring high-quality care and efficient operations. Responsibilities include supervising outpatient behavioral health programs, coordinating staff across sites, and maintaining HIPAA compliance, billing knowledge, and EMR usage.

A Bachelor’s in healthcare administration is required; a Master’s is preferred, with 3–5 years of experience